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Privacy Policy

Website information and tracking

Updated October 26, 2026. This section describes our website’s collection and use of information and updates the website-tracking disclosures below. It does not change our text-message consent commitments or any separate notice governing health records.

When you send an inquiry, we receive the contact details and message you provide. Please limit your message to what is needed for us to respond. Website servers and embedded services also receive technical information such as your IP address, browser and device information, page URL, referring page, and time of access. Cookies and similar identifiers can distinguish a browser and associate visits and interactions; this information is not necessarily anonymous.

  • Google Analytics: website activity and measurement, including pages viewed, navigation, device/browser information, cookie or client identifiers, and configured interaction or form events. A form event can describe the form and submission without containing the message entered in it. Google receives connection information when its services are requested.
  • Google Tag Manager: manages the loading of measurement and other website tags; the tags it loads determine the information sent to each provider.
  • Google Ads: advertising and conversion measurement using page and interaction information, cookies or similar identifiers, and advertising click identifiers when present.
  • Meta Pixel: page and interaction information and browser identifiers used for advertising measurement and, depending on advertising settings, audience-related features. Meta may associate this activity with its own account information.
  • CallRail: associates website visits and referral or campaign information with inquiries and dynamically displayed telephone numbers. When you call a tracking number, the call service processes call-routing and call-detail information.
  • HubSpot: website measurement and contact-management features, which may associate browsing activity with a contact when that person identifies themselves through an integrated form.
  • Google reCAPTCHA: device, browser, and interaction information used for spam and abuse prevention.
  • Google Maps: embedded maps receive connection and device information when loaded; interactions with the map are processed by Google.

We use website information to respond to requests, operate and protect the website, understand how visitors find and use it, and measure the effectiveness of our communications and advertising. Information is processed by the hosting, communications, measurement, and other providers described here as needed for those functions. Embedded services also have their own privacy terms.

Privacy choices and requests

You can block or delete cookies through your browser settings. Some embedded features may not work as intended when blocked. Cookie controls do not necessarily stop all network requests or information you choose to submit. You can also use Google’s Analytics opt-out browser add-on for supported browsers and Google’s advertising controls. These provider controls have their own scope and do not replace rights available under applicable law.

Depending on where you live and which privacy laws apply to our business and the information involved, you may have rights to access, correct, delete, or obtain a copy of personal information, or to opt out of sale, sharing, or targeted advertising. Advertising-related disclosures can fall within legal definitions of “sale” or “sharing” even where no money is exchanged. To make a privacy request or ask about these practices, use the contact information on our website. Please identify this website and the nature of your request without including sensitive records. We may need information to verify and respond to a request; legal exceptions can apply.

Retention and changes

The period information is needed depends on its purpose: responding to an inquiry, providing a requested service, maintaining required business or clinical records, respecting communication choices, security, or resolving a dispute. Provider-held website data is also subject to the applicable service settings and terms. You may contact us about retention or deletion of information relating to you. Updates to this website notice will be posted here with a revised date.

Pat Scales Remodeling operates this website. This policy explains how information is handled when you visit the site or contact us.

Information you provide and how it is used

When you contact us or request a service, we receive the information you enter, such as your name, email address, telephone number, and details of your inquiry. We use it to respond, communicate about your request, and provide services you ask for. Information may be handled by the providers that host our website, deliver communications, and support the service requested.

Security and other disclosures

No method of transmission or storage can be guaranteed completely secure. Please avoid including sensitive information that is not needed for your request. Information may also be disclosed where required by law, in response to valid legal process, or as needed to protect people, property, or the security of our services.

Third-party services and children

Linked websites and services may operate under their own privacy policies. Our general website is intended for adults contacting us about our services. If you believe a child has provided personal information through this site without appropriate involvement of a parent or guardian, please contact us so we can address it.

Contact

For privacy questions or requests, use the contact information on our website.