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From a man and his tool box to a company with 20 employees and growing, it is evident PSR is doing something right. In fact, they call it the “PSR Way.”
"great people with great hearts who do great work"
Principles – Do what is right no matter what
Supportive – Support our clients, team and community
Relationships – Build genuine, meaningful relationships
Wow – Deliver an above and beyond client experience
Attitude – We lead with an optimistic mindset
Yolo – You only live once, so make each day count
"Doing what’s right starts with honesty. We are all human and we will all make mistakes at some point in our lives. How we get past it is by being honest. Taking accountability and choosing to work harder next time makes all the difference."
Principles - Do what is right no matter what
"Doing what’s right starts with honesty. We are all human and we will all make mistakes at some point in our lives. How we get past it is by being honest. Taking accountability and choosing to work harder next time makes all the difference."
Samantha Higbie - Interior Designer
Samantha Higbie - Remodeling Specialist
"I have always found that no matter what the PSR team supports one another. At the drop of a hat there's always someone willing to get you what you need, point you in the right direction, or offer their expertise."
Dan Weirwick - Remodeling Specialist
supportive - support our clients, team, and community
Dan Weirwick - Remodeling Specialist
"I have always found that no matter what the PSR team supports one another. At the drop of a hat there's always someone willing to get you what you need, point you in the right direction, or offer their expertise."
"There is something special about the relationships between the team members of a small company like PSR. Because there are only so many of us, we rely on each individual in a way that larger companies don’t have to. We know our coworkers more personally, and we feel our victories and losses more closely. It’s a lot of responsibility being part of a small team, but the relationships you build are second to none."
Marian Hobson - Residential Designer
relationships - build genuine, meaningful relationships
Marian Hobson - Residential Designer
There is something special about the relationships between the team members of a small company like PSR. Because there are only so many of us, we rely on each individual in a way that larger companies don’t have to. We know our coworkers more personally, and we feel our victories and losses more closely. It’s a lot of responsibility being part of a small team, but the relationships you build are second to none.
"Taking pride in the work that we do is one of the things that makes this line of work so fun. It feels great to get an unpromted "Wow!" when the homeowners see all that you have accomplished that day."
Ian Kelly - Sales Manager
wow - deliver an above and beyond client experience
Ian Kelly - Sales Manager
"Taking pride in the work that we do is one of the things that makes this line of work so fun. It feels great to get an unpromted "Wow!" when the homeowners see all that you have accomplished that day."
"Raine or shine we all have a job to do and tasks to complete. Make the best out of every situation by staying positive, even when something isn't working out as planned. Always remember that bad attitudes are contagious so smile, laugh, and work hard. Life is short. Don't let a bad attitude keep you from success."
Mike Dyer - Lead Remodeling Specialist
attitude - we lead with an optomistic mindset
"Raine or shine we all have a job to do and tasks to complete. Make the best out of every situation by staying positive, even when something isn't working out as planned. Always remember that bad attitudes are contagious so smile, laugh, and work hard. Life is short. Don't let a bad attitude keep you from success."
Mike Dyer - Lead Remodeling Specialist
Pat Scales - Founder and CEO
yolo - you only live once so make each day count
"Every day is another opportunity to do something amazing."
Pat Scales - Founder and CEO
"Every day is another opportunity to do something amazing."
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DIANA - first floor remodel
"I can’t say enough about this company and their staff. They were here for a total first floor kitchen remodel. And the results are stunning. The most professional and talented group of folks. On a job this big, I was very nervous but I have never regretted my decision to use Pat Scales Remodeling. I felt very comfortable in the entire process. I highly recommend them."
"the most professional and talented group of folks."
ELIZABETH - FIRST FLOOR REMODEL
"Ian was excellent to work with on our initial plans and quotes. We LOVED working with Heather on design and finishes. She had many great ideas! Rob was a great project manager - kept us on track. We couldn't have been happier with Mike, Mike, Kenny, Joe and everyone else who was here day in and day out. They were professional, creative, and cleanly.... the team was wonderful and felt like part of our family. We can't wait for our next project so they can come back!"
We worked with Pat Scales on an entire first floor gut and remodel. From the very beginning, we were extremely comfortable with them. Ian was excellent to work with on our initial plans and quotes. We LOVED working with Heather on design and finishes. She had many great ideas! Rob was a great project manager - kept us on track. We couldn't have been happier with Mike, Mike, Kenny, Joe and everyone else who was here day in and day out. They were professional, creative, and cleanly.... This could have been a huge disaster and inconvenience, but the team was wonderful and felt like part of our family. We can't wait for our next project so they can come back!
"the team was wonderful and felt like part of our family."
She met with Pat when he was in the process of switching the company focus from handyman to remodeling. During the meeting, Pat shared the business name he picked out for this shift in focus. Patti recommended not to go with the name he picked out. She encouraged him to put his name behind his work, and that's how Pat Scales Remodeling was born. Fun fact - PSR also happens to be Patti's initials. Patti, thank you for being one of PSR's biggest cheerleaders and supporters. We are so thankful for you and your entrepreneurial expertise that helped set Pat on the right path so many years ago.
This master bath remodel was extra special because it was for Jim and Patti Rowlette. Patti mentored Pat when he was first starting out, and was an integral part in how PSR came to be.
This master bath remodel was extra special because it was for Jim and Patti Rowlette.
Patti mentored Pat when he was first starting out, and was an integral part in how PSR came to be. She met with Pat when he was in the process of switching the company focus from handyman to remodeling. During the meeting, Pat shared the new business name he picked out. But Patti recommended a different direction. She encouraged him to put his name behind his work, and that's how Pat Scales Remodeling was born. Patti, thank you for being one of PSR's biggest cheerleaders and supporters!
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