From a man and his tool box to a company with 20 employees and growing, it is evident PSR is doing something right. In fact, they call it the “PSR Way.”
"great people with great hearts who do great work"
Principles – Do what is right no matter what
Supportive – Support our clients, team and community
Relationships – Build genuine, meaningful relationships
Wow – Deliver an above and beyond client experience
Attitude – We lead with an optimistic mindset
Yolo – You only live once, so make each day count
"Following through on this value is an easy way to build trust. Showing homeowners that we are willing to do the right thing no matter what will build that confidence, and maybe give them one less thing to worry about during their remodel. If we do the work, we can build that same trust between each other at PSR. There are a lot of moving parts to this company, and being able to rely on each other will ensure that everything moves forward smoothly."
Principles - Do what is right no matter what
"Following through on this value is an easy way to build trust. Showing homeowners that we are willing to do the right thing no matter what will build that confidence, and maybe give them one less thing to worry about during their remodel. If we do the work, we can build that same trust between each other at PSR. There are a lot of moving parts to this company, and being able to rely on each other will ensure that everything moves forward smoothly."
Jake Defenbaugh - Remodeling Specialist
Jake Defenbaugh - Remodeling Specialist
"These past few years have been hectic and discouraging for many people and businesses, for various reasons. One small way to support the community is simply by being kind. Everyone is fighting their own battle, so a little extra patience and a smile goes a long way!"
Amanda Spoon - Office Administrator
supportive - support our clients, team, and community
Amanada Spoon - Office Administrator
"These past few years have been hectic and discouraging for many people and businesses, for various reasons. One small way to support the community is simply by being kind. Everyone is fighting their own battle, so a little extra patience and a smile goes a long way!"
"Every morning on our current jobsite the same people walk by with their dogs and say good morning. This morning one of them stopped to say that they will miss us when we are gone. It's amazing to get to be part of these communities long enough to form relationships with the neighbors (and their dogs too!)"
Emily Gabe - Remodeling Specialist
relationships - build genuine, meaningful relationships
Emily Gabe - Remodeling Specialist
"Every morning on our current jobsite the same people walk by with their dogs and say good morning. This morning one of them stopped to say that they will miss us when we are gone. It's amazing to get to be part of these communities long enough to form relationships with the neighbors (and their dogs too!)"
"Taking pride in the work that we do is one of the things that makes this line of work so fun. It feels great to get an unpromted "Wow!" when the homeowners see all that you have accomplished that day."
Ian Kelly - Sales Manager
wow - deliver an above and beyond client experience
Ian Kelly - Sales Manager
"Taking pride in the work that we do is one of the things that makes this line of work so fun. It feels great to get an unpromted "Wow!" when the homeowners see all that you have accomplished that day."
"Raine or shine we all have a job to do and tasks to complete. Make the best out of every situation by staying positive, even when something isn't working out as planned. Always remember that bad attitudes are contagious so smile, laugh, and work hard. Life is short. Don't let a bad attitude keep you from success."
Mike Dyer - Lead Remodeling Specialist
attitude - we lead with an optomistic mindset
"Raine or shine we all have a job to do and tasks to complete. Make the best out of every situation by staying positive, even when something isn't working out as planned. Always remember that bad attitudes are contagious so smile, laugh, and work hard. Life is short. Don't let a bad attitude keep you from success."
Mike Dyer - Lead Remodeling Specialist
DIANA - first floor remodel
"I can’t say enough about this company and their staff. They were here for a total first floor kitchen remodel. And the results are stunning. The most professional and talented group of folks. On a job this big, I was very nervous but I have never regretted my decision to use Pat Scales Remodeling. I felt very comfortable in the entire process. I highly recommend them."
"the most professional and talented group of folks."
ELIZABETH - FIRST FLOOR REMODEL
"Ian was excellent to work with on our initial plans and quotes. We LOVED working with Heather on design and finishes. She had many great ideas! Rob was a great project manager - kept us on track. We couldn't have been happier with Mike, Mike, Kenny, Joe and everyone else who was here day in and day out. They were professional, creative, and cleanly.... the team was wonderful and felt like part of our family. We can't wait for our next project so they can come back!"
We worked with Pat Scales on an entire first floor gut and remodel. From the very beginning, we were extremely comfortable with them. Ian was excellent to work with on our initial plans and quotes. We LOVED working with Heather on design and finishes. She had many great ideas! Rob was a great project manager - kept us on track. We couldn't have been happier with Mike, Mike, Kenny, Joe and everyone else who was here day in and day out. They were professional, creative, and cleanly.... This could have been a huge disaster and inconvenience, but the team was wonderful and felt like part of our family. We can't wait for our next project so they can come back!
"the team was wonderful and felt like part of our family."
